About Us

About Us

Blackwells Butchers is a multi award-winning, family-run business that has proudly served Norton Village and the wider Teesside community for over 70 years. Located in the heart of the village, we’re more than just a butcher’s shop — we’re a part of local life.

A butcher’s has stood on our site for over a century. In 1978, Martin Blackwell took over the family business and championed the “Quality First” ethos that remains our guiding principle. Under his leadership, we joined the prestigious Q Guild of Butchers in 1992 — a mark of excellence reserved for the UK’s finest independent butchers.

Now led by the third generation of the Blackwell family, we continue to evolve while staying true to our roots. We’ve expanded our offering to include a deli counter serving artisan meats, cheeses, hot and cold food, and homemade hassle-free meals. We’ve embraced modern conveniences with a user-friendly online store offering click & collect, local delivery, and national shipping. We also cater for events through our vintage-style food vans and business food van service, bringing our renowned quality to customers on the move.

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Our Mission

At Blackwells Butchers, we are dedicated to delivering the finest quality meats and deli products, upholding our “Quality First” tradition. As a cornerstone of Norton Village, we proudly support our community by offering exceptional service and modern conveniences. We strive to enrich local life and preserve our heritage, ensuring every customer enjoys the best of what we offer.

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Our Vision

To be Teesside’s most trusted and valued butcher, renowned for quality, innovation, and strong community connections — preserving our heritage for generations to come by delivering an exceptional experience and the finest products to every customer.

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Our Values

1. Quality First

We are uncompromising in our commitment to excellence, offering only the finest meats and deli products that reflect our heritage and dedication to craft.

2. Community Commitment

We proudly support and enrich our local community, building lasting relationships with customers and contributing to life in Norton Village and beyond.

3. Customer-Centred Service

We strive to provide every customer with a friendly, personal, and memorable experience — both in-store and online.

4. Innovation with Tradition

While we honour the time-tested methods of our craft, we embrace modern conveniences like online shopping and local delivery to better serve today’s customers.

5. Trust and Integrity

Our customers can count on us for honest practices, transparency, and consistent quality — values that have earned us trust across generations.

6. Heritage Preservation

We celebrate and safeguard our local and family traditions, ensuring they remain a vital part of our identity for years to come.

7. People-First Workplace

We value our team and strive to create a positive, respectful, and supportive working environment — where employees feel proud, empowered, and part of something meaningful.

Being part of the Q Guild means being one of Britain’s best quality butchers.

The Guild represent the highest quality butchers and independent meat retailers in the UK. Currently the Guild has 121 members from Inverness to Cornwall, serve £5 million worth of outstanding meat and related products to over a quarter of a million discerning UK consumers every week.

All the butchers are award winning, leading experts in their field. Quality, passion and craft skills run through their veins. The Q Guild brand is a seal of excellence. The Guild represent skills, craftsmanship and above all, quality. For more information on what it means to be a Q Guild butcher click here www.qguild.co.uk